We offer a 30-day return policy from the date your order is delivered.
To qualify for a return:
Item must be unused
Item must be in original packaging
Product must not be installed or modified
Proof of purchase is required
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Once we receive and inspect the returned item, refunds are processed within 10 business days to the original payment method.
Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Orders may be canceled within 24 hours of purchase if they have not yet been shipped.
Once an order has been shipped, it must follow the return procedure.
If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos and order details. We will arrange a replacement or refund promptly.
We accept secure payments via:
Credit/Debit Cards
PayPal
All transactions are encrypted and processed through secure payment gateways.
Tankless water heaters must be installed by a licensed professional in accordance with manufacturer instructions and local building codes.
Marketgud.shop is not responsible for damage, injury, or loss resulting from improper installation or misuse.
Marketgud.shop
10050 Bessie Ave
El Monte, CA 91731
United States
Phone: +1 626 493 3019
Email: support@marketgud.shop